Who we are

Pacer Quest (pacerquest.com) is a triathlon platform operated from Portugal. For anything related to your personal data, contact us at [email protected].

What data we collect

• Account data — your email address and a password (stored securely as a cryptographic hash; we never see or store your password in plain text).
• Profile data (optional) — first and last name, team, and a profile photo, if you choose to add them.
• Technical data — basic server and security logs (such as IP address and timestamps) generated when you use the site, kept by our infrastructure providers for security and operations.

We do not collect payment information, precise location, or any data from third-party social networks.

What we use it for

• To create and operate your account (sign-in, email confirmation, password recovery) — necessary to provide the service you request.
• To display your profile information to you.
• To keep the service secure and functioning — our legitimate interest.

We do not sell your data, we do not use it for advertising, and we only send transactional emails (account confirmation and password recovery) — no marketing emails.

Cookies and local storage

Pacer Quest sets no advertising or tracking cookies, and we use no third-party analytics that store identifiers on your device. In detail:

• Signed-in session — if you create an account and sign in, your browser's local storage holds a session token so you stay signed in. This is strictly necessary for the service you asked for, and it is removed when you log out.
• Our own analytics — we count page views and feature usage with a first-party system that stores nothing on your device and assigns no identifier to anonymous visitors. For signed-in users, events reference your account's internal ID (never your email).
• Cloudflare Web Analytics — our hosting provider's traffic measurement is cookieless by design: no cookies, no local storage, no fingerprinting.
• Security cookies — Cloudflare, which serves this site, may set short-lived technical cookies strictly for security purposes (for example, bot protection). They identify no one and serve no marketing purpose.
• Fonts — pages load two typefaces from Google Fonts, so your browser makes a standard network request (which includes your IP address) to Google's font servers. Google states these requests are not used for tracking or profiling.

Because nothing non-essential is stored on your device, no cookie consent banner is required — there is nothing to consent to. If that ever changes, we will ask for your consent before anything loads.

Who processes your data

We rely on trusted providers to run the service, acting as data processors:

• Supabase — database and authentication (accounts, profiles).
• Resend — delivery of transactional emails, processed in the EU region.
• Cloudflare — website hosting, DNS and content delivery.

Where any provider processes data outside the EU/EEA, transfers are covered by appropriate safeguards such as the EU Standard Contractual Clauses.

How long we keep it

Your account and profile data are kept for as long as your account exists. If you ask us to delete your account, we remove your account and profile data without undue delay.

Your rights

Under the GDPR you can: access the data we hold about you; correct it (your profile is editable in the app); ask for deletion of your account; receive a copy of your data; and object to or restrict certain processing. To exercise any of these, email [email protected]. You also have the right to lodge a complaint with your supervisory authority — in Portugal, the CNPD (cnpd.pt).

Children

Pacer Quest is not directed at children under 16. If you believe a child has created an account, contact us and we will remove it.

Changes

If this policy changes, we will update this page and its date. Significant changes will be announced on the News page.

What Pacer Quest is

Pacer Quest (pacerquest.com) provides planning and information tools for triathletes: a race pace simulator, a qualification estimator, a race directory and community news. By using the site you agree to these terms.

Your account

Creating an account is optional for browsing. If you register, keep your credentials secure — you are responsible for activity on your account. Provide a valid email address, and don't impersonate others in your profile. We may suspend or remove accounts that abuse the service.

Estimates, not guarantees

The simulator and the qualification estimator produce estimates based on models and historical data. Race conditions, fields and slot allocations vary — a projected time or a "would have qualified" result is not a guarantee of any real-world outcome. Nothing on Pacer Quest is professional coaching or medical advice; consult qualified professionals for training and health decisions.

Race information

Race details in the directory (distances, elevation, dates, conditions) are compiled from public sources and may be incomplete, outdated or contain errors. Always confirm details on the race's official website before making plans or purchases. Race names and logos belong to their respective organisers and are shown for identification only; Pacer Quest is not affiliated with, endorsed by or sponsored by The IRONMAN Group / World Triathlon Corporation, Challenge Family, T100 or any race organiser. IRONMAN® and IRONMAN 70.3® are registered trademarks of World Triathlon Corporation.

Results data

Qualification statistics are derived from publicly published race results, processed into aggregated and anonymised form (finishing times grouped by age category — no athlete names are stored or displayed). Age-grading uses IRONMAN's publicly published factors. If you believe any content or data on this site infringes your rights, contact [email protected] and we will review and, where justified, remove it promptly.

Your content

Profile information you add (name, team, photo) must be yours to share and must not be unlawful or offensive. You keep ownership of it; you grant us permission to store and display it as part of operating the service.

Our content

The Pacer Quest name, logo and the design of this site belong to Pacer Quest. You may not copy or reuse them without permission.

Liability

The service is provided "as is", free of charge. To the maximum extent permitted by law, Pacer Quest is not liable for losses arising from use of the site, from reliance on estimates or race information, or from temporary unavailability of the service.

Governing law

These terms are governed by Portuguese law. These terms may change; continued use after an update means you accept the new version. Questions: [email protected].